Refund Policy
We offer a 14-day refund policy for purchases made directly through our website (carruto.com) if the product does not meet your expectations.
To request a refund, please contact our support team at [email protected] with your order number and the reason for your request.
Refunds are issued at our sole discretion after reviewing each case individually.
Note:
Purchases made through third-party platforms such as the Unity Asset Store are subject to their own separate refund policies and procedures. We do not process refunds for purchases made outside of carruto.com.